Support

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Frequently Asked Questions

Is DuelFantasy really free?

Yes. Every contest, tournament, and Pick'em is 100% free. There is no real-money entry, no in-app purchases, and no pay-to-win mechanics.

How does the RR system work?

Rank Rating (RR) is an Elo-inspired score that changes based on contest difficulty, opponent strength, and your finish position. Beat higher-ranked players for bigger RR gains.

Can I play on Android or Web?

iOS is live now. Android and web versions are in active development and will share the same account and ranking system.

Why was my account suspended?

Accounts may be suspended for botting, multi-accounting, harassment, or exploiting bugs. Contact us if you believe this was an error.

How do I delete my account?

Email support@duelfantasy.com with your username and registered email. We'll process deletion within 30 days.

Contact Us

Can't find what you're looking for? Reach out and we'll get back to you within 24–48 hours.

Email

support@duelfantasy.com